Refund Policy
Last updated: February 1, 2026
At Nashville Creatives Studio, we value your time and ours. This Refund Policy outlines how refunds, cancellations, and credits are handled for studio bookings, memberships, and services.
Studio Bookings & Rentals
All studio bookings are non-refundable once confirmed.
Cancellations & Rescheduling
- Bookings may be rescheduled with at least 48 hours' notice, subject to availability.
- Cancellations made with less than 48 hours' notice are not eligible for refunds or credits.
- Missed sessions or no-shows are not eligible for refunds or credits.
Booking time includes setup and breakdown unless otherwise specified.
Creators Club Memberships
Membership Payments
- All Creators Club membership payments are non-refundable.
- Membership benefits reset monthly and do not roll over.
- Unused hours or benefits do not qualify for refunds or credits.
Commitment & Cancellation
- Creators Club Core memberships are billed month-to-month and may be canceled at any time. Cancellation takes effect at the end of the current billing cycle.
- Creators Club Pro and Studio Pass memberships include a minimum commitment period as outlined at signup.
- Early termination of a commitment period does not result in refunds or partial credits.
Peerspace & Third-Party Bookings
Bookings made through third-party platforms (such as Peerspace) are subject to the cancellation and refund policies of those platforms. Nashville Creatives Studio is not responsible for refunds processed outside of our direct booking system.
Add-On Services
Payments for add-on services (including but not limited to engineers, lighting support, editing services, or equipment rentals) are non-refundable once booked.
If an add-on service cannot be provided due to circumstances within our control, we may issue a credit at our discretion.
Chargebacks & Disputes
Initiating a chargeback or payment dispute without first contacting us may result in:
- Suspension or termination of booking privileges
- Cancellation of active memberships
- Restricted access to future services
We strongly encourage contacting us directly to resolve any concerns.
Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Updates will be posted on this page with the revised date.
Contact Us
If you have questions about this Refund Policy, please contact us:
Nashville Creatives Studio
📧 Email: nashvillecreativesstudio@gmail.com
By booking a session or joining Creators Club, you acknowledge and agree to this Refund Policy.
